Refound Policy

Last updated: 01-30-2025

At KollegeOutfits, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following refund policy:

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging, with all tags and labels attached.
  • You must request a return within [insert number of days, e.g., 30 days] from the date of purchase.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Gift cards
  • Personalized or customized items
  • Items on sale or clearance

How to Initiate a Return

To initiate a return, please contact us at:

Provide your order number and a brief description of the issue with the item.

Refund Process

Once we receive your return and verify that it meets the eligibility criteria:

  1. We will notify you via email about the approval or rejection of your refund.
  2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. You should expect to receive your refund within 7 to 10 business days, depending on your bank or payment provider.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and specify that you wish to exchange the item in your email.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page with an updated date.